Return & Refund Policy

Last Updated: August 25, 2026

At Miki Guru Store, customer satisfaction is important to us. We strive to provide quality fashion products and a smooth shopping experience. Please read our Return & Refund Policy carefully before placing an order.

1. Return Eligibility

You may request a return if:

• You received a damaged product.

• You received a defective product.

• You received the wrong product.

• The product received is significantly different from the product ordered.

To be eligible for a return, you must contact us within 48 hours of receiving the order.

The product must be returned in its original condition, unused, unwashed, and with all original tags, labels, packaging, and accessories intact.

2. Non-Returnable Items

For hygiene, safety, and product protection reasons, certain items may not be eligible for return, including:

• Products that have been used, worn, washed, altered, or damaged after delivery.

• Products without original tags or packaging.

• Products damaged due to improper use or handling by the customer.

• Products marked as final sale, clearance, or non-returnable.

• Return requests made after the applicable return period.

3. Return Request Process

To request a return, please contact us with the following details:

• Your Order Number

• Name and registered mobile number

• Reason for return

• Clear photos or videos of the product, especially in case of damage, defect, or incorrect item

Our team will review your request and provide further instructions.

Please do not send the product back without approval from our customer support team.

4. Return Shipping

If the return is approved due to a damaged, defective, or incorrect product sent by us, return shipping arrangements or applicable costs will be communicated to you.

For returns due to other eligible reasons, return shipping charges may be borne by the customer, where applicable.

5. Replacement

Where possible and subject to product availability, we may offer a replacement for an eligible damaged, defective, or incorrect product.

If the same product is unavailable, we may offer an alternative resolution in accordance with applicable law and our policies.

6. Refunds

Once the returned product is received and inspected, we will notify you regarding the approval or rejection of your refund.

If approved, the refund will be processed to the original payment method or through another suitable method, where applicable.

Please note that the time taken for the refunded amount to appear in your account may depend on your bank, payment provider, or payment method.

Shipping charges, if applicable, may be non-refundable unless the return is due to an error on our part or otherwise required by applicable law.

7. Cancellation

Orders may be cancelled before they are processed or dispatched.

Once an order has been shipped or dispatched, cancellation may not be possible.

For cancellation requests, please contact us as soon as possible.

8. Contact Us

For any questions regarding returns, replacements, refunds, or cancellations, please contact us:

Miki Guru Store

📧 Email: mikidpstore@gmail.com
📞 Call / WhatsApp: +91 8252261806

📍 Address:
Road No. 17, Rajeev Nagar,
Patna, Bihar – 800024, India

Thank you for shopping with Miki Guru Store. We appreciate your trust and will do our best to resolve any genuine issue with your order.